Privacy Policy
How Quest Metal Detectors collects, uses, and protects customer information on its website.
Privacy Policy
1. Collection of Information
Purpose: Customer data enables personalization and continuous improvement of the shopping experience.
Types of Information Gathered:
- User-supplied data: search history, name, address, email, wish lists, purchase patterns, reviews, credit card information, and financial details
- Cookies: small files that identify return visitors and enable enhanced features
- Email communications: confirmations and special offers
- Information from other sources added to customer accounts
Cookie Details:
Cookies are "alphanumeric identifiers that we transfer to your computer's hard drive" to recognize browsers and provide personalized shopping. Users can accept, reject, or be prompted before accepting cookies through browser settings.
2. Sharing of Information
The company does not sell customer information to other websites. Information may be shared with:
- Third parties involved in transactions
- Agents performing functions like order fulfillment and payment processing
- Selected business groups for promotional offers (without sharing names/addresses)
- Other entities during business transfers or asset acquisitions
- Law enforcement when legally required
3. Information Security
The site uses "Secure Sockets Layer (SSL) software, which encrypts information you input." Only the last five digits of credit card numbers appear in order confirmations.
4. User Choices
Customers can opt out of email communications and control cookie acceptance through browser settings, though this may limit site features.
5. Children
Products are sold to adults only. Users under 18 require parental or guardian involvement.
7. Terms and Revisions
The privacy policy is governed by California law. The company reserves the right to revise policies periodically and will email notifications unless instructed otherwise.
8-11. Information Collection Details
The site collects information through searches, purchases, contests, and customer service interactions. Automatic data includes IP addresses, browser information, clickstream data, and page interaction metrics. The company supplements this with updated delivery information, account data, and credit history information from third parties.
Information Access and Correction
Customers can view recent orders, payment settings, recommendations, and shopping lists. Written correction requests can be sent to the company's Irvine, California address.
